Frequently Asked Questions


Where videos stored after downloading?

After download, you will find your videos on your default download folder of your computer or mobile. If you use f2mate mobile app you will see a folder name with “F2mate” and every video will be stored there.

Why sometimes download not working?

On Facebook, Most of the videos are public video. You can download any public video by pasting the link here. If download not works, that means, it is a private video. Read here how to download Facebook private videos.

Can I download Live Facebook videos?

Once live streaming is done, you can easily download live Facebook videos to your device using f2mate android app and f2mate website. If some videos not working on the website, use our private video downloader or android app.

How to download videos by f2mate android app?

  • First, download f2mate app from play store.
  • Copy URL of your video. If you don’t know read how?
  • Then, paste URL on app and click download.

Does f2mate store downloaded videos or keep a copy of videos?

F2mate doesn't store videos. Neither do we keep copies of downloaded videos. All videos are hosted on Facebook's servers. Also, we don't keep track of the download histories of our users, thus making using f2mate totally anonymous.

Is f2mate safe to use?

F2mate web and app are 100% safe to use. We never store user information who are simply using our website. Here no need to do registration, for this you never face any type of problem of privacy.